At Lunar Cards, we aim to provide a secure, simple, and transparent payment experience for all customers purchasing through LunarCards.shop.
1. Accepted Payment Methods
Lunar Cards accepts the payment methods displayed and available at checkout.
Depending on your location and the payment services enabled on our website, available methods may include:
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Credit cards
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Debit cards
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Digital payment methods
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Other payment methods displayed at checkout
Payment options may change from time to time.
2. Payment Authorization
All orders must receive successful payment authorization before they can be processed and shipped.
Your order may remain pending if:
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Payment is declined
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Payment authorization fails
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Additional verification is required
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Payment information is incomplete
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A payment provider places the transaction under review
Lunar Cards may contact you if additional information is required to verify an order.
3. Payment Security
Payment transactions may be processed through secure third-party payment providers.
Depending on the payment method selected, your payment information may be handled directly by the relevant payment processor.
Lunar Cards does not intentionally store complete payment card numbers or security codes when payment processing is handled by an external payment provider.
Customers should never send complete card numbers, passwords, PINs, or security codes to Lunar Cards by email or other ordinary communication channels.
4. Currency
Prices are displayed in the currency shown on the website or at checkout.
If your payment method uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees.
Any foreign-exchange fees charged by your bank or payment provider are generally outside Lunar Cards' control.
5. Order Confirmation
After successful payment, you may receive an order confirmation by email.
An order confirmation indicates that your order has been received.
Orders remain subject to product availability, fraud checks, shipping restrictions, pricing corrections, and other applicable terms.
6. Payment Declines
If your payment is declined, please verify:
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Your payment information
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Billing address
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Card expiration date
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Available funds
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Payment-provider requirements
If the issue continues, contact your bank or payment provider.
Lunar Cards cannot override a payment provider's authorization decision.
7. Fraud Prevention
For security purposes, Lunar Cards may review transactions for signs of fraud, unauthorized activity, or other security concerns.
We may delay, decline, or cancel an order where there are reasonable grounds to suspect fraudulent or unauthorized activity.
If a paid order is canceled for security reasons, an applicable refund will generally be issued to the original payment method.
8. Pricing Errors
We make reasonable efforts to ensure that all product prices are accurate.
Occasionally, a technical or human error may result in an incorrect price being displayed.
If an obvious pricing error affects an order that has not yet been fulfilled, Lunar Cards may contact the customer to:
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Confirm the purchase at the correct price, or
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Cancel the affected order and provide an applicable refund
Nothing in this section limits any rights provided by applicable law.
9. Taxes and Duties
Applicable taxes may be included in the displayed price or calculated during checkout depending on the customer's location and applicable requirements.
For international orders, customers may also be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
10. Refunds
Approved refunds will generally be returned to the original payment method where reasonably possible.
The time required for a refund to appear in your account depends on the payment provider or financial institution.
Please review our Return and Refund Policy for additional information.
11. Pre-Orders
Payment requirements for pre-orders will be displayed during the purchasing process.
Depending on the payment method and checkout configuration, payment may be required when the pre-order is placed.
Pre-orders are also subject to our Pre-Order Policy.
12. Duplicate or Accidental Payments
If you believe you have been charged more than once for the same order, please contact us immediately.
Provide:
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Order number
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Transaction details
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Date of payment
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Amount charged
We will investigate the transaction and work with the relevant payment provider where necessary.
13. Contact Us
If you have questions regarding payments, please contact:
Lunar Cards
12 Healy Road
Deanmill WA 6258
Australia
Email: contact@LunarCards.shop
Phone: +1 (479) 345-1674
We aim to respond to payment-related inquiries within 1–2 business days.
14. Policy Changes
Lunar Cards may update this Payment Policy when necessary to reflect changes to payment methods, payment providers, website functionality, business practices, or applicable legal requirements.
The latest version will be published on this page with the applicable "Last Updated" date.
Nothing in this Payment Policy is intended to exclude, restrict, or modify any rights that cannot legally be excluded under applicable law.