At Lunar Cards, we take the security of our customers' information seriously. We aim to provide a safe, reliable, and straightforward checkout experience when you purchase products through LunarCards.shop.
Secure Payment Processing
Payments made through LunarCards.shop may be processed using trusted third-party payment providers.
Depending on the payment method selected, your payment information may be transmitted directly to the applicable payment processor for authorization and processing.
These providers may use industry-standard security technologies designed to protect payment information.
Your Payment Information
Lunar Cards does not intentionally request complete payment-card numbers, PINs, passwords, or security codes through email or ordinary customer communications.
When payment processing is handled by a third-party payment provider, sensitive payment information is generally handled directly by that provider rather than stored by Lunar Cards.
Website Security
We take reasonable measures to protect information transmitted through our website.
Security measures may include:
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Encrypted connections
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Access controls
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Secure payment processing
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Fraud-prevention measures
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Monitoring for suspicious activity
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Appropriate technical and organizational safeguards
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Fraud Prevention
To help protect our customers and our business, orders may be reviewed for suspicious or unauthorized activity.
We may delay, decline, or cancel an order where there are reasonable grounds to suspect:
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Fraudulent activity
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Unauthorized payment
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Identity misuse
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Unusual transaction activity
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Attempts to circumvent security measures
If a paid order is canceled for security reasons, an applicable refund will generally be issued to the original payment method.
Protecting Your Account
If you create an account with Lunar Cards, you are responsible for keeping your login credentials confidential.
We recommend that customers:
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Use a strong and unique password
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Do not share account credentials
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Avoid using the same password across multiple websites
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Log out when using a shared device
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Contact us if you suspect unauthorized account activity
Beware of Phishing and Fraud
Lunar Cards will not ask you to provide your complete payment-card information, password, PIN, or security codes through an unsolicited email or message.
If you receive a suspicious communication claiming to be from Lunar Cards, do not provide sensitive information.
Instead, contact us directly using the contact information published on our official website.
Third-Party Payment Providers
Payment providers may have their own security procedures, privacy policies, and terms.
Lunar Cards is not responsible for security practices outside our reasonable control.
Customers should review the applicable payment provider's policies when using third-party payment services.
Order Confirmation
After successfully completing checkout, you may receive an order confirmation containing information such as:
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Order number
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Products purchased
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Order total
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Shipping information
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Payment status
If you do not receive an expected confirmation, please contact us before placing another order to help prevent duplicate purchases.
Protecting Your Personal Information
Personal information collected during checkout may be used to:
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Process your order
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Process payment
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Deliver your products
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Provide customer support
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Prevent fraud
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Meet legal and regulatory requirements
For additional information, please review our Privacy Policy.
Contact Us
If you have questions about checkout or payment security, please contact:
Lunar Cards
12 Healy Road
Deanmill WA 6258
Australia
Email: contact@LunarCards.shop
Phone: +1 (479) 345-1674
We aim to respond to customer inquiries within 1–2 business days.
Our Commitment
We are committed to maintaining a secure and trustworthy shopping environment.
We continuously aim to improve our security practices and customer experience while working with appropriate technology and payment-service providers.
Shop securely. Collect confidently.
