At Lunar Cards, we want buying Pokémon TCG products online to be simple, reliable, and enjoyable. Whether you're a longtime collector, an active player, or just discovering the hobby, we aim to make every order a positive experience.
Authentic Products
We aim to provide genuine Pokémon TCG products and authentic collectibles sourced through legitimate supply channels.
Your collection deserves products you can purchase with confidence.
Carefully Packaged
Collectible cards and sealed products deserve careful handling.
We take reasonable care when preparing orders and use packaging appropriate for the products being shipped to help reduce the risk of damage during transit.
Clear & Transparent Policies
We don't want customers guessing about how our store works.
Before purchasing, you can review our policies covering:
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Shipping
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Returns and refunds
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Payments
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Pre-orders
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Privacy
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Terms of service
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Product authenticity
Secure Checkout
We aim to provide a secure checkout experience through appropriate website security measures and third-party payment providers.
Your payment information may be processed directly by the applicable payment provider.
Reliable Order Processing
We generally process orders within 1–3 business days after successful payment.
Standard delivery generally takes approximately 3–6 business days after dispatch, depending on the destination and carrier.
Customer Support
Have a question about an order or product?
Our customer support team is available to help with:
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Order status
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Shipping and tracking
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Product questions
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Damaged products
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Incorrect orders
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Returns and refunds
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Pre-orders
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Payment questions
Email: contact@LunarCards.shop
Phone: +1 (479) 345-1674
We aim to respond to customer inquiries within 1–2 business days.
Collector-Focused
We understand why details matter to collectors.
Whether you're searching for sealed products, individual cards, special releases, or products to add to your collection, we aim to provide a straightforward shopping experience.
Transparent Communication
If an unexpected issue affects your order, we aim to communicate clearly and work toward an appropriate resolution.
We believe customers should always know what is happening with their purchase.
Independent Store
Lunar Cards is an independent Pokémon TCG retailer.
We are not affiliated with, endorsed by, sponsored by, or officially associated with The Pokémon Company, Nintendo, Game Freak, or Creatures Inc.
Our Promise
When you shop with Lunar Cards, our goal is simple:
Shop with confidence. Collect with confidence.
We aim to provide authentic products, careful packaging, secure checkout, transparent policies, and responsive customer support.
Thank you for choosing Lunar Cards.